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Custom Software Since 1986, Optimal Process has lived up to its name by producing custom operational software for many different industries and business models. Since the mid-1990s, we have focused on Web-enabled technology, but not exclusively. (It all depends on your needs.) Example custom projects: Configured Joseph's modern online catalog and checkout system to synch with the retailer's 20-year-old POS register system. Developed special drivers for high-speed barcode printers at FedEx's hub operations. Built a shipping-cost analysis and freight-invoice payment system for a third-party logistics provider. Built a back-office operations system for a national background check company. Optimal team development approach: We listen, watch and learn about your needs, and then give a firm price and a realistic timeline for each project. We enpower everyone on your team to be part of the project. This keeps the cost down and project right in line with what you need.